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Ohio Benefits System PSA
Thursday, April 22, 2021

The Ohio Benefits system used to determine eligibility and issue benefits for Food Assistance (SNAP/EBT), Medicaid, and TANF will be unavailable from 3 p.m. on Thursday, April 22, through 8 a.m. on Tuesday, April 27, so that a major technical upgrade can be completed.

If you need to apply, re-certify, or renew your benefits for cash, food, or Medicaid assistance during this time, you can submit a paper application to Williams County Department of Job and Family Services in the drop box outside of the agency. County staff will not have access to data about your case while the system is offline.
If you submit a paper application, it will be screened to see whether you need expedited food assistance, but it will not be processed until after the system is back online. If you need food while the system is unavailable, please contact your local food pantry or you may visit our website for a complete list at wmsco.org under -Public Assistance-SNAP/TANF -Resource list.

If you have a self-service portal account this will also be unavailable during the system outage.